Still on the fence about no-cost call captioning? Hear fellow Veterans’ stories about hearing loss and what it’s meant to them to use CaptionCall.
Service members and Veterans’ stories about their hearing loss and use of assistive captioning go a long way toward guiding our captioning phone services. We’ll let some of them tell you why they started using CaptionCall and what they get out of it.
Listen to fellow Veterans’ experiences with hearing loss and using CaptionCall.
Air Force Paramedic, Gulf War
Chaplain, DAV Maryland
Vietnam Veterans of America
Vietnam Veterans of America, Chapter 301
DAV Chapter 17, Indiana
Vietnam Veterans of America, Chapter 862
Vietnam Veterans of America
“I didn’t realize how many words I was missing in day-to-day conversations until my wife pushed me to try CaptionCall. Now, I can understand what my grandchildren are saying, instead of smiling and nodding blankly.”
“Not sure what I would have done without access to CaptionCall during the pandemic. Shifting to telehealth and remote work highlighted my need for captioning services. The install was quick and easy, and it’s so easy to use.”
“I love it. I’m 93 with only 6% hearing in one ear and 30% in the other. I have had a very hard time talking to anyone, especially when they talk too fast. This is a very helpful communication tool and I’m so thankful to have the use of it. I quite likely lost most of my hearing as a result of mortar and artillery shells landing near me in WWII.”
*The appearance of VFW members does not imply a VFW endorsement of services.
The appearance of U.S. Department of Defense (DoD) visual information and resource links do not imply or constitute DoD endorsement.
Sorenson VRS is only available if you are eligible for VRS and have registered in the FCC’s User Registration Database. The cost of VRS is paid by a federally administered fund. Accordingly, use of Sorenson VRS calling for video conferencing is subject to compliance with FCC regulations and Sorenson’s VRS EULA. Under federal law, you may use VRS only if you have a speech or hearing disability and need VRS in order to communicate. Also, call participants must be in a different location than the other individuals on the call.
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