{"id":26919,"date":"2024-10-16T12:45:51","date_gmt":"2024-10-16T18:45:51","guid":{"rendered":"https:\/\/es.sorenson.com\/?page_id=26919"},"modified":"2024-10-16T12:46:43","modified_gmt":"2024-10-16T18:46:43","slug":"captioned-calls-usaging","status":"publish","type":"lp","link":"https:\/\/es.sorenson.com\/en\/lp\/captioned-calls-usaging\/","title":{"rendered":"Captioned Calls [USAging]"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"26919\" class=\"elementor elementor-26919\" data-elementor-post-type=\"lp\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46f51fdd e-flex e-con-boxed e-con e-parent\" data-id=\"46f51fdd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6dda1a75 e-con-full e-flex e-con e-child\" data-id=\"6dda1a75\" data-element_type=\"container\" data-e-type=\"container\" id=\"getstarted\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f00e24 elementor-widget elementor-widget-text-editor\" data-id=\"3f00e24\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"getstarted\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1><span style=\"color: #ffffff;\">Caption Phone Services<\/span><\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e17dcac elementor-widget elementor-widget-text-editor\" data-id=\"6e17dcac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Enjoy your phone calls with an effortless caption phone experience at no cost if you&#8217;re hard-of-hearing or Deaf and need captions to use the phone.\u00a0<span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f42d0a1 elementor-widget elementor-widget-text-editor\" data-id=\"3f42d0a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Get started with CaptionCall by Sorenson<\/strong><\/h3><script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_196' style='display:none'><div id='gf_196' class='gform_anchor' tabindex='-1'><\/div>\n                        <div class='gform_heading'>\n                            <p class='gform_description'><\/p>\n\t\t\t\t\t\t\t<p class='gform_required_legend'>&quot;<span class=\"gfield_required gfield_required_asterisk\">*<\/span>&quot; indicates required fields<\/p>\n                        <\/div><form class=\"accordion_style1\" method='post' enctype='multipart\/form-data' target='gform_ajax_frame_196' id='gform_196'  action='\/en\/wp-json\/wp\/v2\/lp\/26919#gf_196' data-formid='196' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_196' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_196_13\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_13' id='input_196_13' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='Customer' \/><\/div><\/div><div id=\"field_196_14\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_14' id='input_196_14' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='Web' \/><\/div><\/div><div id=\"field_196_44\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_44' id='input_196_44' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='Web' \/><\/div><\/div><div id=\"field_196_15\" class=\"gfield gfield--type-hidden gfield--input-type-hidden gfield--width-full gform_hidden field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_15' id='input_196_15' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='Online Lead' \/><\/div><\/div><div id=\"field_196_20\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Step 1: What is your name?<\/h3><\/div><fieldset id=\"field_196_1\" class=\"gfield gfield--type-name gfield--input-type-name gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_196_1'>\n                            \n                            <span id='input_196_1_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_1.3' id='input_196_1_3' value=''   aria-required='true'     \/>\n                                                    <label for='input_196_1_3' class='gform-field-label gform-field-label--type-sub '>First<\/label>\n                                                <\/span>\n                            \n                            <span id='input_196_1_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_1.6' id='input_196_1_6' value=''   aria-required='true'     \/>\n                                                    <label for='input_196_1_6' class='gform-field-label gform-field-label--type-sub '>Last<\/label>\n                                                <\/span>\n                            \n                        <\/div><\/fieldset><div id=\"field_196_18\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Step 2: Where will we install CaptionCall?<\/h3><\/div><div id=\"field_196_39\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_196_39'>Street address<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_39' id='input_196_39' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_196_40\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-third gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_196_40'>City<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_40' id='input_196_40' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_196_41\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-third gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_196_41'>State<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_41' id='input_196_41' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_196_43\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-third gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_196_43'>ZIP code<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_43' id='input_196_43' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_196_19\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Step 3: How can we reach you?<\/h3><\/div><div id=\"field_196_3\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_196_3'>Home Phone<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_3' id='input_196_3' type='tel' value='' class='large'   aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_196_4\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--width-half field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_196_4'>Mobile Phone<\/label><div class='ginput_container ginput_container_phone'><input name='input_4' id='input_196_4' type='tel' value='' class='large'    aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_196_6\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_196_6'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_6' id='input_196_6' type='email' value='' class='large'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_196_5\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--width-half field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_196_5'>Secondary Phone<\/label><div class='ginput_container ginput_container_phone'><input name='input_5' id='input_196_5' type='tel' value='' class='large'    aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_196_21\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Step 4: Just a few more questions.<\/h3><\/div><div id=\"field_196_7\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_196_7'>What is your preferred contact method?<\/label><div class='ginput_container ginput_container_select'><select name='input_7' id='input_196_7' class='large gfield_select'     aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Select One<\/option><option value='1' >Any<\/option><option value='2' >Email<\/option><option value='4' >Fax<\/option><option value='5' >Mail<\/option><option value='3' >Phone<\/option><option value='100000000' >Text<\/option><\/select><\/div><\/div><div id=\"field_196_8\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_196_8'>What is your primary language?<\/label><div class='ginput_container ginput_container_select'><select name='input_8' id='input_196_8' class='large gfield_select'     aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Select One<\/option><option value='617880000' >English<\/option><option value='617880001' >Spanish<\/option><\/select><\/div><\/div><div id=\"field_196_9\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_196_9'>How did you hear about us?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_9' id='input_196_9' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Select One<\/option><option value='617880004' >Advertisement<\/option><option value='617880014' >Caregiver<\/option><option value='617880013' >Doctor or Nurse<\/option><option value='617880012' >Event or Convention<\/option><option value='617880000' >Friend or Relative<\/option><option value='617880007' >Hearing Care Professional<\/option><option value='617880008' >Internet Search<\/option><option value='617880021' >Mail or Email<\/option><option value='617880002' >Presentation<\/option><option value='617880005' >School \/ College<\/option><option value='617880022' >Social Media<\/option><option value='617880016' >State Agency<\/option><option value='617880015' >Veterans Administration<\/option><option value='617880001' >Website<\/option><option value='617880019' >Other<\/option><\/select><\/div><\/div><div id=\"field_196_10\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_196_10'>Sorenson employee name<\/label><div class='ginput_container ginput_container_text'><input name='input_10' id='input_196_10' type='text' value='' class='large'  aria-describedby=\"gfield_description_196_10\"  placeholder='First name, Last name initial'  aria-invalid=\"false\"   \/><\/div><div class='gfield_description' id='gfield_description_196_10'>If you were assisted by a Sorenson employee, please provide their name here.<\/div><\/div><div id=\"field_196_12\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_196_12'>Referral code<\/label><div class='ginput_container ginput_container_text'><input name='input_12' id='input_196_12' type='text' value='' class='large' maxlength='28' aria-describedby=\"gfield_description_196_12\"    aria-invalid=\"false\"   \/><\/div><div class='gfield_description' id='gfield_description_196_12'>If you have an affiliate, provider, or referral code, please enter it here.<\/div><\/div><div id=\"field_196_11\" class=\"gfield gfield--type-captcha gfield--input-type-captcha gfield--width-full field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_196_11'>CAPTCHA<\/label><div id='input_196_11' class='ginput_container ginput_recaptcha' data-sitekey='6LfJ2y0qAAAAALsIjqEPWO3KSuMxzWu0v37YVD2c'  data-theme='light' data-tabindex='0'  data-badge=''><\/div><\/div><div id=\"field_196_22\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_hidden\"  ><div class=\"admin-hidden-markup\"><i class=\"gform-icon gform-icon--hidden\" aria-hidden=\"true\" title=\"This field is hidden when viewing the form\"><\/i><span>This field is hidden when viewing the form<\/span><\/div><label class='gfield_label gform-field-label' for='input_196_22'>utm_id<\/label><div class='ginput_container ginput_container_text'><input name='input_22' id='input_196_22' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_196_46\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_hidden\"  ><div class=\"admin-hidden-markup\"><i class=\"gform-icon gform-icon--hidden\" aria-hidden=\"true\" title=\"This field is hidden when viewing the form\"><\/i><span>This field is hidden when viewing the form<\/span><\/div><label class='gfield_label gform-field-label' for='input_196_46'>utm_campaign<\/label><div class='ginput_container ginput_container_text'><input name='input_46' id='input_196_46' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_196_23\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_hidden\"  ><div class=\"admin-hidden-markup\"><i class=\"gform-icon gform-icon--hidden\" aria-hidden=\"true\" title=\"This field is hidden when viewing the form\"><\/i><span>This field is hidden when viewing the form<\/span><\/div><label class='gfield_label gform-field-label' for='input_196_23'>utm_source<\/label><div class='ginput_container ginput_container_text'><input name='input_23' id='input_196_23' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_196_24\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_hidden\"  ><div class=\"admin-hidden-markup\"><i class=\"gform-icon gform-icon--hidden\" aria-hidden=\"true\" title=\"This field is hidden when viewing the form\"><\/i><span>This field is hidden when viewing the form<\/span><\/div><label class='gfield_label gform-field-label' for='input_196_24'>utm_medium<\/label><div class='ginput_container ginput_container_text'><input name='input_24' id='input_196_24' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_196_25\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_hidden\"  ><div class=\"admin-hidden-markup\"><i class=\"gform-icon gform-icon--hidden\" aria-hidden=\"true\" title=\"This field is hidden when viewing the form\"><\/i><span>This field is hidden when viewing the form<\/span><\/div><label class='gfield_label gform-field-label' for='input_196_25'>utm_content<\/label><div class='ginput_container ginput_container_text'><input name='input_25' id='input_196_25' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_196_26\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_hidden\"  ><div class=\"admin-hidden-markup\"><i class=\"gform-icon gform-icon--hidden\" aria-hidden=\"true\" title=\"This field is hidden when viewing the form\"><\/i><span>This field is hidden when viewing the form<\/span><\/div><label class='gfield_label gform-field-label' for='input_196_26'>utm_term<\/label><div class='ginput_container ginput_container_text'><input name='input_26' id='input_196_26' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_196_27\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_hidden\"  ><div class=\"admin-hidden-markup\"><i class=\"gform-icon gform-icon--hidden\" aria-hidden=\"true\" title=\"This field is hidden when viewing the form\"><\/i><span>This field is hidden when viewing the form<\/span><\/div><label class='gfield_label gform-field-label' 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You don\u2019t have to consent to create a Sorenson account or use our services, and you can opt out at any time. To unsubscribe, click here or follow the instructions contained in our text messages. Data and messaging rates may apply. &lt;a class=&quot;a__disclaimer a__cc2&quot; href=&quot;https:\/\/es.sorenson.com\/legal\/&quot;&gt;Read our Privacy Policy&lt;\/a&gt;.'  id='choice_196_38_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_196_38_1' id='label_196_38_1' class='gform-field-label gform-field-label--type-inline'><p class=\"check__sms\">By checking this box, you give Sorenson and its affiliates permission to send you texts (such as product updates, new features, and special opportunities) at the phone number you provide above using automated means, which may contain marketing. You don\u2019t have to consent to create a Sorenson account or use our services, and you can opt out at any time. To unsubscribe, click here or follow the instructions contained in our text messages. 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elementor-widget-image\" data-id=\"64122f1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;motion_fx_devices&quot;:[&quot;widescreen&quot;,&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet_extra&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"1000\" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/04\/cc-819x1024.png\" class=\"attachment-large size-large wp-image-14769\" alt=\"\" srcset=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/04\/cc-819x1024.png 819w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/04\/cc-240x300.png 240w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/04\/cc-768x960.png 768w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/04\/cc.png 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f53eb2b elementor-section-content-middle elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f53eb2b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4763009c\" data-id=\"4763009c\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-15f85017 elementor-widget elementor-widget-text-editor\" data-id=\"15f85017\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<a class=\"a__cc3\" href=\"#ProductsCCTop\">Products<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-23c7e265\" data-id=\"23c7e265\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-63a5692 elementor-widget elementor-widget-text-editor\" data-id=\"63a5692\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<a class=\"a__cc3\" href=\"#support\">Support<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-27e782bc\" data-id=\"27e782bc\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-32012588 elementor-widget elementor-widget-text-editor\" data-id=\"32012588\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<a class=\"a__cc3\" href=\"#faq\">FAQs<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2723541 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2723541\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-612eea5\" data-id=\"612eea5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2438e2c elementor-widget elementor-widget-text-editor\" data-id=\"2438e2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Closed Caption Phone Calls for Your Landline and Mobile<\/h2><p>Remember when phone calls were fun? It was a way to connect with people you care about, make plans, check things off your to-do list, and get answers quickly\u2026before hearing loss made the phone frustrating.\u00a0\u00a0<\/p><p>You can enjoy using your phone again with no-cost phone call captioning. It creates accurate live captions of your phone conversations and voice messages so you can read along on screen and be confident you\u2019re getting every word.\u00a0<\/p><p>Sorenson offers two options to use our caption phone service:\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-bca595f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bca595f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-854c5c3\" data-id=\"854c5c3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-9fb0c14\" data-id=\"9fb0c14\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-519f309 elementor-widget elementor-widget-text-editor\" data-id=\"519f309\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n \t<li><a class=\"a__cc2\" href=\"https:\/\/es.sorenson.com\/captioned-calls\/captioncall\/\">CaptionCall by Sorenson<\/a> for captions on your home phone<\/li>\n \t<li><a class=\"a__cc2\" href=\"\/captioned-calls\/captioncall-mobile\/\">CaptionCall Mobile<\/a> for real-time mobile captioning on your smartphone or tablet<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-e448f25\" data-id=\"e448f25\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-98b5465 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"98b5465\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-8dc30de\" data-id=\"8dc30de\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b97ff15 elementor-widget elementor-widget-text-editor\" data-id=\"b97ff15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">You can use either \u2014 or both \u2014 at no cost if you have hearing loss that makes captions necessary to use the phone.\u00a0<\/p><p style=\"text-align: center;\">Both CaptionCall and CaptionCall Mobile support English and Spanish call captioning as well as an English or Spanish user interface.\u00a0<\/p><p style=\"text-align: center;\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-3d9a94cb e-flex e-con-boxed e-con e-parent\" data-id=\"3d9a94cb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ef6786e elementor-widget elementor-widget-heading\" data-id=\"ef6786e\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"ProductsCCTop\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CaptionCall &amp; CaptionCall Mobile Benefits and Features<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-363a1509 e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"363a1509\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;tabs_justify_horizontal&quot;:&quot;start&quot;,&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"909776137\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-9097761371\" data-tab-title-id=\"e-n-tab-title-9097761371\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-9097761371\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tHome Phone\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-9097761372\" data-tab-title-id=\"e-n-tab-title-9097761372\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-9097761372\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tMobile App\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-9097761371\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-9097761371\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-b2568a4 e-con-full e-flex e-con e-child\" data-id=\"b2568a4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-e51878e e-con-full e-flex e-con e-child\" data-id=\"e51878e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26c142e elementor-widget elementor-widget-text-editor\" data-id=\"26c142e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>CaptionCall by Sorenson<\/h2><p>CaptionCall is your call captioning solution for your home phone. When you sign up for CaptionCall, we provide our complimentary CaptionCall phone as part of the service. It works like a regular phone, but has a large touchscreen that displays scrolling text of your conversation for clear caption phone calls.<\/p><p><a class=\"a__cc2\" href=\"\/captioned-calls\/captioncall\">Explore CaptionCall \u00bb<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-30f769e e-con-full e-flex e-con e-child\" data-id=\"30f769e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2063606 elementor-widget elementor-widget-image\" data-id=\"2063606\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"730\" height=\"400\" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/02\/Caption-call-Image.jpg\" class=\"attachment-large size-large wp-image-12422\" alt=\"CaptionCall phone for people with hearing loss\" srcset=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/02\/Caption-call-Image.jpg 730w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/02\/Caption-call-Image-300x164.jpg 300w\" sizes=\"(max-width: 730px) 100vw, 730px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d691ed8 e-con-full e-flex e-con e-child\" data-id=\"d691ed8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a33f65 elementor-testimonial--layout-image_above elementor-testimonial--align-left elementor-testimonial--skin-default elementor-arrows-yes elementor-pagination-type-bullets elementor-widget elementor-widget-testimonial-carousel\" data-id=\"7a33f65\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_per_view&quot;:&quot;4&quot;,&quot;space_between&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:5,&quot;sizes&quot;:[]},&quot;show_arrows&quot;:&quot;yes&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;speed&quot;:500,&quot;loop&quot;:&quot;yes&quot;,&quot;space_between_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]}}\" data-widget_type=\"testimonial-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper\">\n\t\t\t\t\t<div class=\"elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Slides\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\t<strong>Flexible Connection \n<\/strong> \n<br>\nYou can get CaptionCall at home through your landline phone service, high-speed internet, or smartphone mobile service. \t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-testimonial__footer\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial__image\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/08\/Icon-Follow-Along.svg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\t<strong>Trustworthy Captions \n<\/strong> \n<br>\nTrained captioning agents work with advanced voice recognition technology to ensure the accuracy of your call captioning. \t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-testimonial__footer\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial__image\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/08\/Icon-Adjustable.svg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\t<strong>Familiar Format \n<\/strong> \n<br>\nYou already know how to use it! CaptionCall works just like a regular landline phone except you can use live caption for calls. \t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-testimonial__footer\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial__image\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/08\/Icon-Save-Conversation.svg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\t<strong>Customization \n<\/strong> \n<br>\nYou have the option to adjust your CaptionCall phone to your specific hearing needs for frequency amplification and volume. \t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-testimonial__footer\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial__image\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/08\/Icon-Portability.svg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Previous\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-left\"><\/i>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Next\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-right\"><\/i>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-9097761372\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-9097761372\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-7b49a99e e-con-full e-flex e-con e-child\" data-id=\"7b49a99e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-4ec43371 e-con-full e-flex e-con e-child\" data-id=\"4ec43371\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-11f1da7 elementor-widget elementor-widget-text-editor\" data-id=\"11f1da7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"color: #000000;\">CaptionCall Mobile<\/span><\/h2>\nFor phone calls on the go, you want our CaptionCall Mobile caption app on your smartphone or tablet. CaptionCall Mobile earns top ratings as a caption app for iPhone and Android devices, and as soon as you try it you\u2019ll know why. The app is streamlined and intuitive, but it runs on award-winning AI to give you lightning fast, accurate captions.\n<\/p>\n<a style=\"color: #3c501a;\" href=\"\/captioned-calls\/captioncall-mobile\/\">See more info about CaptionCall Mobile \u00bb<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-21fa37a8 e-con-full e-flex e-con e-child\" data-id=\"21fa37a8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d5df5d4 elementor-widget elementor-widget-image\" data-id=\"d5df5d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"730\" height=\"400\" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/02\/captioncall-mobile-new-ui.jpg\" class=\"attachment-large size-large wp-image-24213\" alt=\"CaptionCall Mobile with new UI\" srcset=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/02\/captioncall-mobile-new-ui.jpg 730w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/02\/captioncall-mobile-new-ui-300x164.jpg 300w\" sizes=\"(max-width: 730px) 100vw, 730px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5ba7d465 e-con-full e-flex e-con e-child\" data-id=\"5ba7d465\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0875c58 elementor-testimonial--layout-image_above elementor-testimonial--align-left elementor-testimonial--skin-default elementor-arrows-yes elementor-pagination-type-bullets elementor-widget elementor-widget-testimonial-carousel\" data-id=\"0875c58\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_per_view&quot;:&quot;4&quot;,&quot;space_between&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:5,&quot;sizes&quot;:[]},&quot;show_arrows&quot;:&quot;yes&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;speed&quot;:500,&quot;loop&quot;:&quot;yes&quot;,&quot;space_between_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]}}\" data-widget_type=\"testimonial-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper\">\n\t\t\t\t\t<div class=\"elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Slides\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\t<strong>Private \n<\/strong> \n<br>\nYour call captions on CaptionCall Mobile come only from advanced automatic speech recognition software for complete call privacy. \t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-testimonial__footer\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial__image\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/10\/Icon-Confidentiality.svg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\t<strong>Discreet <\/strong> \n<br>\nNo one can tell you\u2019re using CaptionCall Mobile. It looks like a typical cell phone call on speakerphone and works with your regular number. \t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-testimonial__footer\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial__image\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/08\/Icon-Portability.svg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\t<strong>Portable \n<\/strong> \n<br>\nCaption your phone calls wherever you are to connect on the go and follow conversations, even with background noise. \t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-testimonial__footer\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial__image\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/08\/Icon-Captioned-Messages.svg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\t<strong>Full Context<\/strong> \n<br>\nRead captions of both sides of your conversations like a text message thread so call transcripts make more sense. \t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-testimonial__footer\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial__image\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/10\/IconVisual-Voicemail.svg\" alt=\"\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Previous\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-left\"><\/i>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Next\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-right\"><\/i>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2bfe2ada elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2bfe2ada\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-236bc6a4\" data-id=\"236bc6a4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-43b57780 elementor-widget elementor-widget-text-editor\" data-id=\"43b57780\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 data-renderer-start-pos=\"22\">SilkScroll\u00ae<\/h2><p data-renderer-start-pos=\"53\">Call captions advance naturally with patented SilkScroll\u00ae technology \u2014 one of the intuitive features that puts CaptionCall above the rest. Smooth scrolling captions on a large screen help hard-of-hearing users communicate confidently on the phone.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-267c54c2\" data-id=\"267c54c2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0c32943 elementor-widget elementor-widget-image\" data-id=\"0c32943\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"576\" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2024\/09\/skillscroll.png\" class=\"attachment-large size-large wp-image-26752\" alt=\"\" srcset=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2024\/09\/skillscroll.png 1000w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2024\/09\/skillscroll-300x216.png 300w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2024\/09\/skillscroll-768x553.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-40592867 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"40592867\" data-element_type=\"section\" data-e-type=\"section\" id=\"support\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-44729b93\" data-id=\"44729b93\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b088ec elementor-widget elementor-widget-text-editor\" data-id=\"7b088ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><span style=\"color: #ffffff;\"><strong>Need Help?\u00a0<\/strong><\/span><\/h4><p>You can <a class=\"a__cc3\" href=\"https:\/\/es.sorenson.com\/captioned-calls\/captioncall\/#getstarted\">sign up for CaptionCall<\/a> using our form or <a class=\"a__cc3\" href=\"\/captioned-calls\/#captioncallmobile\">download CaptionCall Mobile<\/a>\u00a0and register directly through the app.<\/p><p>Our <a class=\"a__cc3\" href=\"\/captioned-calls\/captioning\/\">support team<\/a>\u00a0is here to help you with technical support issues. If you prefer the DIY approach, get started on your own with our <a class=\"a__cc3\" href=\"\/captioned-calls\/captioncall\/user-guides\/\">CaptionCall user guides<\/a> and <a class=\"a__cc3\" href=\"\/captioned-calls\/training-videos\/\">CaptionCall training videos<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-6c29980 e-flex e-con-boxed e-con e-parent\" data-id=\"6c29980\" data-element_type=\"container\" data-e-type=\"container\" id=\"faq\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c8cef5 elementor-widget elementor-widget-text-editor\" data-id=\"2c8cef5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Frequently Asked Questions<\/h4>\nIf you have questions we haven&#8217;t answered here, check our <a class=\"a__cc2\" href=\"https:\/\/es.sorenson.com\/support\/captioning\/\">support page<\/a> or contact our excellent <a class=\"a__cc2\" href=\"\/support\/captioning\/#care\">Customer Care team<\/a>.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cdbad62 e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"cdbad62\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"215723362\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-2157233621\" data-tab-title-id=\"e-n-tab-title-2157233621\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-2157233621\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tGeneral \t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-2157233622\" data-tab-title-id=\"e-n-tab-title-2157233622\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-2157233622\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tCaptionCall\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-2157233623\" data-tab-title-id=\"e-n-tab-title-2157233623\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-2157233623\" style=\"--n-tabs-title-order: 3;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tMobile\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-2157233621\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2157233621\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-28132d6 e-con-full e-flex e-con e-child\" data-id=\"28132d6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92fea82 elementor-widget elementor-widget-toggle\" data-id=\"92fea82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1541\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1541\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Does it cost anything to use the CaptionCall or CaptionCall Mobile service?  <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1541\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1541\"><p data-pm-slice=\"1 1 [&quot;table&quot;,{&quot;isNumberColumnEnabled&quot;:false,&quot;layout&quot;:&quot;default&quot;,&quot;__autoSize&quot;:false,&quot;localId&quot;:&quot;879802dd-c01f-4183-b926-94bfe8ff6872&quot;,&quot;width&quot;:1359},&quot;tableRow&quot;,null,&quot;tableCell&quot;,{&quot;colspan&quot;:1,&quot;rowspan&quot;:1,&quot;colwidth&quot;:[481],&quot;background&quot;:null}]\">No. Telephone captioning is a no-cost to the consumer ADA service, paid from a federally administered fund to help people with hearing loss who need captioning to communicate on the phone.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1542\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1542\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How is this captioned call service funded? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1542\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1542\"><p><span class=\"TextRun SCXW26247246 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW26247246 BCX0\" data-ccp-charstyle=\"normaltextrun\">All captioned call companies receive compensation from the same Telecommunications Relay Services (TRS) Fund through the Federal Communications Commission (FCC) under the Americans with Disabilities Act (ADA). <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW26247246 BCX0\" data-ccp-charstyle=\"normaltextrun\">CaptionCall<\/span><span class=\"NormalTextRun SCXW26247246 BCX0\" data-ccp-charstyle=\"normaltextrun\"> by Sorenson receives compensation from the TRS Fund by the minute for captioned calls.<\/span><\/span><span class=\"TextRun MacChromeBold SCXW26247246 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW26247246 BCX0\" data-ccp-charstyle=\"normaltextrun\">\u00a0<\/span><\/span><span class=\"EOP SCXW26247246 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1543\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1543\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Will the CaptionCall Mobile app work with my hearing aids? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1543\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1543\"><p><span class=\"TextRun SCXW29023013 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW29023013 BCX0\" data-ccp-charstyle=\"normaltextrun\">Yes, you can pair wireless hearing aids with your mobile phone to stream audio, and the <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW29023013 BCX0\" data-ccp-charstyle=\"normaltextrun\">CaptionCall Mobile<\/span><span class=\"NormalTextRun SCXW29023013 BCX0\" data-ccp-charstyle=\"normaltextrun\">&nbsp;app displays captions for both sides of the conversation.<\/span><\/span><span class=\"EOP SCXW29023013 BCX0\" data-ccp-props=\"{}\">&nbsp;<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1544\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1544\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Do I need to have hearing loss to use CaptionCall or CaptionCall Mobile? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1544\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1544\"><p><span class=\"TextRun SCXW156559131 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW156559131 BCX0\">Yes. Only people with hearing loss who need captions to use the phone effectively may use <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW156559131 BCX0\">CaptionCall<\/span><span class=\"NormalTextRun SCXW156559131 BCX0\"> and <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW156559131 BCX0\">CaptionCall Mobile<\/span><span class=\"NormalTextRun SCXW156559131 BCX0\">. This isn&#8217;t just our policy; it&#8217;s the law. The Federal TRS\/IP CTS fund supports Sorenson\u2019s call captioning services and only permits Deaf and hard-of-hearing users to register for service.<\/span><\/span><span class=\"EOP SCXW156559131 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1545\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1545\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is IP CTS? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1545\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1545\"><p><span data-contrast=\"auto\"> Internet Protocol Captioned Telephone Service (IP CTS) is a form of telecommunications relay service (TRS) that enables an individual who can speak, but who has difficulty hearing, to use a phone. They can simultaneously listen to the other person and read captions of what the other person is saying.<\/span><span data-ccp-props=\"{}\">&nbsp;<\/span><\/p>\n<p><span data-ccp-props=\"{}\">&nbsp;<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1546\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1546\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Why do I need to give personal information to sign up? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1546\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1546\"><p data-pm-slice=\"1 1 [&quot;table&quot;,{&quot;isNumberColumnEnabled&quot;:false,&quot;layout&quot;:&quot;default&quot;,&quot;__autoSize&quot;:false,&quot;localId&quot;:&quot;879802dd-c01f-4183-b926-94bfe8ff6872&quot;,&quot;width&quot;:1359},&quot;tableRow&quot;,null,&quot;tableCell&quot;,{&quot;colspan&quot;:1,&quot;rowspan&quot;:1,&quot;colwidth&quot;:[481],&quot;background&quot;:null}]\">As part of the FCC requirements of the IP CTS program, Sorenson must validate our users are actual people and not fictional or fraudulent sign-ups. This is the reason we ask for your registration information.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1547\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1547\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How can CaptionCall be no-cost? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1547\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1547\"><p>CaptionCall is part of the federal government\u2019s <a href=\"https:\/\/www.fcc.gov\/consumers\/guides\/internet-protocol-ip-captioned-telephone-service\">Internet Protocol Captioned Telephone Service (IP CTS) program<\/a>, part of a mandate of the Americans with Disabilities Act (ADA) to ensure people with hearing loss have equal access to telephone calls.\u00a0<\/p><p>The funding for the service comes from fees the FCC collects from telecommunications companies. The FCC uses that funding to reimburse each minute of captioning service Sorenson provides instead of customers paying for it out of pocket. This is why the service is only available to people with hearing loss who need captions to use the phone.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Does it cost anything to use the CaptionCall or CaptionCall Mobile service?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p data-pm-slice=\\\"1 1 [&quot;table&quot;,{&quot;isNumberColumnEnabled&quot;:false,&quot;layout&quot;:&quot;default&quot;,&quot;__autoSize&quot;:false,&quot;localId&quot;:&quot;879802dd-c01f-4183-b926-94bfe8ff6872&quot;,&quot;width&quot;:1359},&quot;tableRow&quot;,null,&quot;tableCell&quot;,{&quot;colspan&quot;:1,&quot;rowspan&quot;:1,&quot;colwidth&quot;:[481],&quot;background&quot;:null}]\\\">No. Telephone captioning is a no-cost to the consumer ADA service, paid from a federally administered fund to help people with hearing loss who need captioning to communicate on the phone.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How is this captioned call service funded?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span class=\\\"TextRun SCXW26247246 BCX0\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"auto\\\"><span class=\\\"NormalTextRun SCXW26247246 BCX0\\\" data-ccp-charstyle=\\\"normaltextrun\\\">All captioned call companies receive compensation from the same Telecommunications Relay Services (TRS) Fund through the Federal Communications Commission (FCC) under the Americans with Disabilities Act (ADA). <\\\/span><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW26247246 BCX0\\\" data-ccp-charstyle=\\\"normaltextrun\\\">CaptionCall<\\\/span><span class=\\\"NormalTextRun SCXW26247246 BCX0\\\" data-ccp-charstyle=\\\"normaltextrun\\\"> by Sorenson receives compensation from the TRS Fund by the minute for captioned calls.<\\\/span><\\\/span><span class=\\\"TextRun MacChromeBold SCXW26247246 BCX0\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"auto\\\"><span class=\\\"NormalTextRun SCXW26247246 BCX0\\\" data-ccp-charstyle=\\\"normaltextrun\\\">\\u00a0<\\\/span><\\\/span><span class=\\\"EOP SCXW26247246 BCX0\\\" data-ccp-props=\\\"{}\\\">\\u00a0<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Will the CaptionCall Mobile app work with my hearing aids?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span class=\\\"TextRun SCXW29023013 BCX0\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"auto\\\"><span class=\\\"NormalTextRun SCXW29023013 BCX0\\\" data-ccp-charstyle=\\\"normaltextrun\\\">Yes, you can pair wireless hearing aids with your mobile phone to stream audio, and the <\\\/span><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW29023013 BCX0\\\" data-ccp-charstyle=\\\"normaltextrun\\\">CaptionCall Mobile<\\\/span><span class=\\\"NormalTextRun SCXW29023013 BCX0\\\" data-ccp-charstyle=\\\"normaltextrun\\\">&nbsp;app displays captions for both sides of the conversation.<\\\/span><\\\/span><span class=\\\"EOP SCXW29023013 BCX0\\\" data-ccp-props=\\\"{}\\\">&nbsp;<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Do I need to have hearing loss to use CaptionCall or CaptionCall Mobile?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span class=\\\"TextRun SCXW156559131 BCX0\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"auto\\\"><span class=\\\"NormalTextRun SCXW156559131 BCX0\\\">Yes. Only people with hearing loss who need captions to use the phone effectively may use <\\\/span><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW156559131 BCX0\\\">CaptionCall<\\\/span><span class=\\\"NormalTextRun SCXW156559131 BCX0\\\"> and <\\\/span><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW156559131 BCX0\\\">CaptionCall Mobile<\\\/span><span class=\\\"NormalTextRun SCXW156559131 BCX0\\\">. This isn&#8217;t just our policy; it&#8217;s the law. The Federal TRS\\\/IP CTS fund supports Sorenson\\u2019s call captioning services and only permits Deaf and hard-of-hearing users to register for service.<\\\/span><\\\/span><span class=\\\"EOP SCXW156559131 BCX0\\\" data-ccp-props=\\\"{}\\\">\\u00a0<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What is IP CTS?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span data-contrast=\\\"auto\\\"> Internet Protocol Captioned Telephone Service (IP CTS) is a form of telecommunications relay service (TRS) that enables an individual who can speak, but who has difficulty hearing, to use a phone. They can simultaneously listen to the other person and read captions of what the other person is saying.<\\\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\\\/span><\\\/p>\\n<p><span data-ccp-props=\\\"{}\\\">&nbsp;<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Why do I need to give personal information to sign up?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p data-pm-slice=\\\"1 1 [&quot;table&quot;,{&quot;isNumberColumnEnabled&quot;:false,&quot;layout&quot;:&quot;default&quot;,&quot;__autoSize&quot;:false,&quot;localId&quot;:&quot;879802dd-c01f-4183-b926-94bfe8ff6872&quot;,&quot;width&quot;:1359},&quot;tableRow&quot;,null,&quot;tableCell&quot;,{&quot;colspan&quot;:1,&quot;rowspan&quot;:1,&quot;colwidth&quot;:[481],&quot;background&quot;:null}]\\\">As part of the FCC requirements of the IP CTS program, Sorenson must validate our users are actual people and not fictional or fraudulent sign-ups. This is the reason we ask for your registration information.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How can CaptionCall be no-cost?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>CaptionCall is part of the federal government\\u2019s <a href=\\\"https:\\\/\\\/www.fcc.gov\\\/consumers\\\/guides\\\/internet-protocol-ip-captioned-telephone-service\\\">Internet Protocol Captioned Telephone Service (IP CTS) program<\\\/a>, part of a mandate of the Americans with Disabilities Act (ADA) to ensure people with hearing loss have equal access to telephone calls.\\u00a0<\\\/p><p>The funding for the service comes from fees the FCC collects from telecommunications companies. The FCC uses that funding to reimburse each minute of captioning service Sorenson provides instead of customers paying for it out of pocket. This is why the service is only available to people with hearing loss who need captions to use the phone.\\u00a0<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-2157233622\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2157233622\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-801d88c e-con-full e-flex e-con e-child\" data-id=\"801d88c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-87bac23 elementor-widget elementor-widget-toggle\" data-id=\"87bac23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1421\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1421\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">When I sign up for CaptionCall, is the caption phone no cost?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1421\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1421\"><p data-pm-slice=\"1 1 [&quot;table&quot;,{&quot;isNumberColumnEnabled&quot;:false,&quot;layout&quot;:&quot;default&quot;,&quot;__autoSize&quot;:false,&quot;localId&quot;:&quot;879802dd-c01f-4183-b926-94bfe8ff6872&quot;,&quot;width&quot;:1359},&quot;tableRow&quot;,null,&quot;tableCell&quot;,{&quot;colspan&quot;:1,&quot;rowspan&quot;:1,&quot;colwidth&quot;:[481],&quot;background&quot;:null}]\">If you have hearing loss and need captioning to communicate over the phone CaptionCall will provide you with a phone at no cost.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1422\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1422\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What do I need to set up my CaptionCall phone?  <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1422\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1422\"><p><span class=\"TextRun SCXW200347847 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun AdvancedProofingIssueV2Themed SCXW200347847 BCX0\">As long as<\/span><span class=\"NormalTextRun SCXW200347847 BCX0\"> you have either a landline phone service, high-speed internet, or a smartphone, we can connect you with a <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW200347847 BCX0\">CaptionCall<\/span><span class=\"NormalTextRun SCXW200347847 BCX0\"> phone. <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW200347847 BCX0\">CaptionCall<\/span><span class=\"NormalTextRun SCXW200347847 BCX0\"> offers two free installation service options: Red Carpet Service installation with in-person installation and hands-on training or self-guided installation with virtual trainer support.&nbsp;<\/span><\/span><span class=\"EOP SCXW200347847 BCX0\" data-ccp-props=\"{}\">&nbsp;<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1423\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1423\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What are the qualifications to receive a CaptionCall phone?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1423\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1423\"><p><span class=\"TextRun SCXW95523580 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW95523580 BCX0\">Anyone who qualifies for the&nbsp;<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW95523580 BCX0\">CaptionCall<\/span><span class=\"NormalTextRun SCXW95523580 BCX0\"> service will receive a <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW95523580 BCX0\">CaptionCall<\/span><span class=\"NormalTextRun SCXW95523580 BCX0\"> phone to access their call captioning. To qualify for <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW95523580 BCX0\">CaptionCall<\/span><span class=\"NormalTextRun SCXW95523580 BCX0\">, you must have hearing loss that necessitates the use of captioned telephone service. You must complete an easy self-certification process and provide other mandatory registration information.&nbsp;<\/span><\/span><span class=\"EOP SCXW95523580 BCX0\" data-ccp-props=\"{}\">&nbsp;<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1424\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1424\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How does CaptionCall work?  <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1424\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1424\"><p><span class=\"TextRun SCXW242633620 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW242633620 BCX0\">CaptionCall<\/span><span class=\"NormalTextRun SCXW242633620 BCX0\"> uses the most advanced voice-recognition technology, captioning agents, and a fast transcription service to display written captions of what a caller is saying on a large, easy-to-read screen.&nbsp;<\/span><\/span><span class=\"EOP SCXW242633620 BCX0\" data-ccp-props=\"{}\">&nbsp;<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1425\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1425\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I use my current phone number for CaptionCall service? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1425\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1425\"><p><span class=\"TextRun SCXW125622156 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW125622156 BCX0\">Yes, <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW125622156 BCX0\">CaptionCall<\/span><span class=\"NormalTextRun SCXW125622156 BCX0\"> works with your current home phone number. You can also keep your current provider and plan.\u00a0<\/span><\/span><span class=\"EOP SCXW125622156 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1426\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1426\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I amplify certain frequencies on my CaptionCall phone?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1426\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1426\"><span data-contrast=\"auto\"> Yes, in addition to adjusting the volume of your calls, you can also customize the CaptionCall phone to boost frequencies where you have the greatest hearing loss. To do this, leave the handset in the cradle, touch\u202fSettings\u202fon the screen, then touch\u202fAmplification\u202fto choose your preferences. You can find more information in the <a class=\"a__cc2\" href=\"https:\/\/es.sorenson.com\/support\/captioning\/user-guides\/\">CaptionCall user guide<\/a>.\u00a0<\/span>\n\n<span data-ccp-props=\"{}\">\u00a0<\/span><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1427\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1427\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Does using CaptionCall impact my phone services? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1427\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1427\"><p><span data-contrast=\"auto\">No. CaptionCall works seamlessly with services from your provider, including call waiting, call forwarding, voicemail, and caller ID.&nbsp;<\/span><span data-ccp-props=\"{}\">&nbsp;<\/span><\/p>\n<p><span data-ccp-props=\"{}\">&nbsp;<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1428\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1428\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How many saved calls can a CaptionCall phone store?  <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1428\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1428\"><p><span class=\"TextRun SCXW65326030 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW65326030 BCX0\">This will depend on the length of captions per call, but don\u2019t worry; we give you enough space for months\u2014even years\u2014worth of calls.<\/span><\/span><span class=\"EOP SCXW65326030 BCX0\" data-ccp-props=\"{}\">&nbsp;<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"When I sign up for CaptionCall, is the caption phone no cost?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p data-pm-slice=\\\"1 1 [&quot;table&quot;,{&quot;isNumberColumnEnabled&quot;:false,&quot;layout&quot;:&quot;default&quot;,&quot;__autoSize&quot;:false,&quot;localId&quot;:&quot;879802dd-c01f-4183-b926-94bfe8ff6872&quot;,&quot;width&quot;:1359},&quot;tableRow&quot;,null,&quot;tableCell&quot;,{&quot;colspan&quot;:1,&quot;rowspan&quot;:1,&quot;colwidth&quot;:[481],&quot;background&quot;:null}]\\\">If you have hearing loss and need captioning to communicate over the phone CaptionCall will provide you with a phone at no cost.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What do I need to set up my CaptionCall phone?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span class=\\\"TextRun SCXW200347847 BCX0\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"auto\\\"><span class=\\\"NormalTextRun AdvancedProofingIssueV2Themed SCXW200347847 BCX0\\\">As long as<\\\/span><span class=\\\"NormalTextRun SCXW200347847 BCX0\\\"> you have either a landline phone service, high-speed internet, or a smartphone, we can connect you with a <\\\/span><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW200347847 BCX0\\\">CaptionCall<\\\/span><span class=\\\"NormalTextRun SCXW200347847 BCX0\\\"> phone. <\\\/span><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW200347847 BCX0\\\">CaptionCall<\\\/span><span class=\\\"NormalTextRun SCXW200347847 BCX0\\\"> offers two free installation service options: Red Carpet Service installation with in-person installation and hands-on training or self-guided installation with virtual trainer support.&nbsp;<\\\/span><\\\/span><span class=\\\"EOP SCXW200347847 BCX0\\\" data-ccp-props=\\\"{}\\\">&nbsp;<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What are the qualifications to receive a CaptionCall phone?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span class=\\\"TextRun SCXW95523580 BCX0\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"auto\\\"><span class=\\\"NormalTextRun SCXW95523580 BCX0\\\">Anyone who qualifies for the&nbsp;<\\\/span><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW95523580 BCX0\\\">CaptionCall<\\\/span><span class=\\\"NormalTextRun SCXW95523580 BCX0\\\"> service will receive a <\\\/span><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW95523580 BCX0\\\">CaptionCall<\\\/span><span class=\\\"NormalTextRun SCXW95523580 BCX0\\\"> phone to access their call captioning. To qualify for <\\\/span><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW95523580 BCX0\\\">CaptionCall<\\\/span><span class=\\\"NormalTextRun SCXW95523580 BCX0\\\">, you must have hearing loss that necessitates the use of captioned telephone service. You must complete an easy self-certification process and provide other mandatory registration information.&nbsp;<\\\/span><\\\/span><span class=\\\"EOP SCXW95523580 BCX0\\\" data-ccp-props=\\\"{}\\\">&nbsp;<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How does CaptionCall work?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span class=\\\"TextRun SCXW242633620 BCX0\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"auto\\\"><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW242633620 BCX0\\\">CaptionCall<\\\/span><span class=\\\"NormalTextRun SCXW242633620 BCX0\\\"> uses the most advanced voice-recognition technology, captioning agents, and a fast transcription service to display written captions of what a caller is saying on a large, easy-to-read screen.&nbsp;<\\\/span><\\\/span><span class=\\\"EOP SCXW242633620 BCX0\\\" data-ccp-props=\\\"{}\\\">&nbsp;<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I use my current phone number for CaptionCall service?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span class=\\\"TextRun SCXW125622156 BCX0\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"auto\\\"><span class=\\\"NormalTextRun SCXW125622156 BCX0\\\">Yes, <\\\/span><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW125622156 BCX0\\\">CaptionCall<\\\/span><span class=\\\"NormalTextRun SCXW125622156 BCX0\\\"> works with your current home phone number. You can also keep your current provider and plan.\\u00a0<\\\/span><\\\/span><span class=\\\"EOP SCXW125622156 BCX0\\\" data-ccp-props=\\\"{}\\\">\\u00a0<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I amplify certain frequencies on my CaptionCall phone?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<span data-contrast=\\\"auto\\\"> Yes, in addition to adjusting the volume of your calls, you can also customize the CaptionCall phone to boost frequencies where you have the greatest hearing loss. To do this, leave the handset in the cradle, touch\\u202fSettings\\u202fon the screen, then touch\\u202fAmplification\\u202fto choose your preferences. You can find more information in the <a class=\\\"a__cc2\\\" href=\\\"https:\\\/\\\/es.sorenson.com\\\/support\\\/captioning\\\/user-guides\\\/\\\">CaptionCall user guide<\\\/a>.\\u00a0<\\\/span>\\n\\n<span data-ccp-props=\\\"{}\\\">\\u00a0<\\\/span>\"}},{\"@type\":\"Question\",\"name\":\"Does using CaptionCall impact my phone services?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span data-contrast=\\\"auto\\\">No. CaptionCall works seamlessly with services from your provider, including call waiting, call forwarding, voicemail, and caller ID.&nbsp;<\\\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\\\/span><\\\/p>\\n<p><span data-ccp-props=\\\"{}\\\">&nbsp;<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How many saved calls can a CaptionCall phone store?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span class=\\\"TextRun SCXW65326030 BCX0\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"auto\\\"><span class=\\\"NormalTextRun SCXW65326030 BCX0\\\">This will depend on the length of captions per call, but don\\u2019t worry; we give you enough space for months\\u2014even years\\u2014worth of calls.<\\\/span><\\\/span><span class=\\\"EOP SCXW65326030 BCX0\\\" data-ccp-props=\\\"{}\\\">&nbsp;<\\\/span><\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-2157233623\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2157233623\" data-tab-index=\"3\" style=\"--n-tabs-title-order: 3;\" class=\" elementor-element elementor-element-6c57ff8 e-con-full e-flex e-con e-child\" data-id=\"6c57ff8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a2841f2 elementor-widget elementor-widget-toggle\" data-id=\"a2841f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1701\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1701\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I log into my existing CaptionCall Mobile account?\u202f <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1701\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1701\"><p>Open the CaptionCall Mobile app and tap Sign In.\u202f<\/p><p>Sign in with the email you used to create your account.<\/p><p>If you haven&#8217;t set up a password yet, you can do so at the <a class=\"a__cc2\" href=\"https:\/\/www.olelophone.com\/forgotpassword.html\" target=\"_blank\" rel=\"noopener\">CaptionCall Mobile password reset<\/a> page.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1702\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1702\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I make or reset my password?\u202f <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1702\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1702\"><p>To reset your password, click here to visit the\u00a0<a class=\"a__cc2\" href=\"https:\/\/www.olelophone.com\/forgotpassword.html\" target=\"_blank\" rel=\"noopener\">CaptionCall Mobile password reset<\/a> page.\u00a0<\/p><p>You can use the same URL if you haven&#8217;t yet created a password for your account.<\/p><p><i>Note: If you aren&#8217;t receiving the password reset email, please check your spam\/junk folder. If you still cannot find the password reset email, check your email filter settings and try again.<\/i><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1703\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1703\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I update my CaptionCall Mobile app?\u202f <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1703\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1703\"><p><span data-contrast=\"auto\">If your phone does not automatically update the CaptionCall Mobile app, you can manually update CaptionCall Mobile to make sure you have all the latest features.\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">For iPhones and iPads\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><ol><li><span data-contrast=\"auto\">Open the App Store on your device\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Tap on your account information in the top right corner\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Scroll down to Upcoming Updates\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Find the CaptionCall Mobile app and tap Update\u202f<\/span><\/li><\/ol><p>\u00a0<\/p><p><span data-contrast=\"auto\">For Android Phones\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><ol><li><span data-contrast=\"auto\">Open the Play Store on your device\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Tap on your account information in the top right corner\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Go to Manage Apps &amp; Device and then Available Updates\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Scroll to find the CaptionCall Mobile app and tap Upgrade\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1704\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1704\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Why aren't my incoming calls being captioned?\u202f <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1704\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1704\"><p><span data-contrast=\"auto\">You have to set up Call Forwarding for CaptionCall Mobile to caption calls coming in to your usual phone number. Here&#8217;s how:\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;<\/span><\/p>\n<ol>\n<li><span data-contrast=\"auto\">Open the CaptionCall Mobile menu options by tapping on the menu icon\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Tap Call Forwarding\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Tap Enable\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Tap Got it!\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Call the pre-filled activation code<\/span><\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23935 \" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-call-forwarding-1-498x1024.png\" alt=\"\" width=\"206\" height=\"424\" srcset=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-call-forwarding-1-498x1024.png 498w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-call-forwarding-1-146x300.png 146w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-call-forwarding-1-768x1580.png 768w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-call-forwarding-1-747x1536.png 747w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-call-forwarding-1-996x2048.png 996w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-call-forwarding-1.png 1018w\" sizes=\"(max-width: 206px) 100vw, 206px\" \/> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23937 \" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-call-forwarding-2-497x1024.png\" alt=\"\" width=\"207\" height=\"427\" srcset=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-call-forwarding-2-497x1024.png 497w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-call-forwarding-2-146x300.png 146w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-call-forwarding-2-768x1583.png 768w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-call-forwarding-2-745x1536.png 745w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-call-forwarding-2-994x2048.png 994w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-call-forwarding-2.png 1010w\" sizes=\"(max-width: 207px) 100vw, 207px\" \/> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23939 \" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-call-forwarding-3-497x1024.png\" alt=\"\" width=\"206\" height=\"425\" srcset=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-call-forwarding-3-497x1024.png 497w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-call-forwarding-3-146x300.png 146w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-call-forwarding-3-768x1583.png 768w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-call-forwarding-3-745x1536.png 745w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-call-forwarding-3-994x2048.png 994w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-call-forwarding-3.png 1010w\" sizes=\"(max-width: 206px) 100vw, 206px\" \/> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23941 \" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-call-forwarding-4-497x1024.png\" alt=\"\" width=\"206\" height=\"425\" srcset=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-call-forwarding-4-497x1024.png 497w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-call-forwarding-4-146x300.png 146w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-call-forwarding-4-768x1583.png 768w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-call-forwarding-4-745x1536.png 745w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-call-forwarding-4-994x2048.png 994w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-call-forwarding-4.png 1010w\" sizes=\"(max-width: 206px) 100vw, 206px\" \/><\/p>\n<p><i><span data-contrast=\"auto\">Important Reminder: if you ever decide to uninstall CaptionCall Mobile, disable call forwarding first so incoming calls will resume ringing your native mobile dialer.<\/span><\/i><span data-contrast=\"auto\">\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1705\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1705\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I set up call forwarding so my incoming calls open in the CaptionCall Mobile app? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1705\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1705\"><p>This is one of the first things we recommend you do when you start using the app. To set up call forwarding:\u00a0<\/p><ol><li>Open the CaptionCall Mobile menu options by tapping on the menu icon.\u00a0<\/li><li>Tap Call Forwarding.\u00a0\u00a0<\/li><li>Tap Enable.\u00a0\u00a0<\/li><li>Tap Got it!\u00a0\u00a0<\/li><li>Call the pre-filled activation code.\u00a0<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1706\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1706\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Why doesn't the app open when I answer a call?\u202f <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1706\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1706\"><p><span data-contrast=\"auto\">The app will open whenever you answer an incoming CaptionCall Mobile phone call, but you must unlock your phone to view the captions.\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">If the incoming calls are going to your built-in phone app rather than the CaptionCall Mobile app, you need to set up Call Forwarding to CaptionCall Mobile.\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1707\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1707\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Why does the app show a different number than mine?\u202f <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1707\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1707\"><p><span class=\"TextRun SCXW32861490 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW32861490 BCX0\" data-ccp-charstyle=\"normaltextrun\" data-ccp-charstyle-defn=\"{&quot;ObjectId&quot;:&quot;d69c4e23-cf35-423b-88ea-3f6612284b1f|215&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[469775450,&quot;normaltextrun&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;normaltextrun&quot;,335572020,&quot;1&quot;,469778324,&quot;Default Paragraph Font&quot;]}\">When you register for a CaptionCall mobile<\/span><span class=\"NormalTextRun SCXW32861490 BCX0\" data-ccp-charstyle=\"normaltextrun\">&nbsp;account, you get a unique <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW32861490 BCX0\" data-ccp-charstyle=\"normaltextrun\">CaptionCall Mobile<\/span><span class=\"NormalTextRun SCXW32861490 BCX0\" data-ccp-charstyle=\"normaltextrun\"> phone number for captioned calls. However, you can continue using your usual phone number\u2014for incoming and outgoing calls\u2014by setting up Call Forwarding and My Caller ID.<\/span><span class=\"NormalTextRun SCXW32861490 BCX0\" data-ccp-charstyle=\"eop\" data-ccp-charstyle-defn=\"{&quot;ObjectId&quot;:&quot;d69c4e23-cf35-423b-88ea-3f6612284b1f|216&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[469775450,&quot;eop&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;eop&quot;,335572020,&quot;1&quot;,469778324,&quot;Default Paragraph Font&quot;]}\">\u202f<\/span><\/span><span class=\"EOP SCXW32861490 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">&nbsp;<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1708\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1708\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I set up My Caller ID?\u202f <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1708\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1708\"><ol><li><span data-contrast=\"auto\">Using My Caller ID will display your usual phone number when you make outgoing calls, so your friends and family know it&#8217;s you calling.\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Open the CaptionCall Mobile menu options by tapping on the menu icon\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Tap My Caller ID\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Tap I agree\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Tap Add Feature!\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Tap Done\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><\/ol><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23911 \" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-my-caller-id-1-498x1024.png\" alt=\"\" width=\"155\" height=\"319\" srcset=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-my-caller-id-1-498x1024.png 498w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-my-caller-id-1-146x300.png 146w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-my-caller-id-1-768x1580.png 768w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-my-caller-id-1-747x1536.png 747w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-my-caller-id-1-996x2048.png 996w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-my-caller-id-1.png 1018w\" sizes=\"(max-width: 155px) 100vw, 155px\" \/> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23913 \" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-my-caller-id-2-497x1024.png\" alt=\"\" width=\"156\" height=\"321\" srcset=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-my-caller-id-2-497x1024.png 497w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-my-caller-id-2-146x300.png 146w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-my-caller-id-2-768x1583.png 768w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-my-caller-id-2-745x1536.png 745w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-my-caller-id-2.png 994w\" sizes=\"(max-width: 156px) 100vw, 156px\" \/> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23915 \" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-my-caller-id-3-497x1024.png\" alt=\"\" width=\"159\" height=\"328\" srcset=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-my-caller-id-3-497x1024.png 497w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-my-caller-id-3-146x300.png 146w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-my-caller-id-3-768x1583.png 768w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-my-caller-id-3-745x1536.png 745w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-my-caller-id-3-994x2048.png 994w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-my-caller-id-3.png 1010w\" sizes=\"(max-width: 159px) 100vw, 159px\" \/> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23917 \" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-my-caller-id-4-497x1024.png\" alt=\"\" width=\"160\" height=\"330\" srcset=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-my-caller-id-4-497x1024.png 497w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-my-caller-id-4-146x300.png 146w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-my-caller-id-4-768x1583.png 768w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-my-caller-id-4-745x1536.png 745w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-my-caller-id-4-994x2048.png 994w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-my-caller-id-4.png 1010w\" sizes=\"(max-width: 160px) 100vw, 160px\" \/><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1709\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1709\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I change my CaptionCall Mobile number to a specific number?\u202f <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1709\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1709\"><p><span data-contrast=\"auto\">When you register for your CaptionCall Mobile account, we automatically assign a CaptionCall Mobile number with your specified area code, and we cannot change it to something specific.\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">However, you can set up Call Forwarding and My Caller ID to keep using your regular phone number for all calls.\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-17010\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-17010\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I record my own voicemail greeting?\u202f <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-17010\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-17010\"><p><span data-contrast=\"auto\">You can change your CaptionCall Mobile voicemail from the voicemail menu.\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">To record a personal voicemail greeting:\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><ol><li><span data-contrast=\"auto\">Press and hold the 1 on the CaptionCall Mobile dialer (or dial *97)\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Press * to reach the voicemail menu\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Press 4 to record your personal mailbox greeting\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><\/ol><p>\u00a0<\/p><p><span data-contrast=\"auto\">To reset your voicemail greeting:\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><ol><li><span data-contrast=\"auto\">Press and hold the 1 on the CaptionCall Mobile dialer (or dial *97)\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Press * to reach the voicemail menu\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Press 9 to select a default mailbox greeting\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-17011\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-17011\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I connect my Bluetooth device to CaptionCall Mobile?\u202f <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-17011\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-17011\"><p><span data-contrast=\"auto\">When your Bluetooth device is connected to your phone, the CaptionCall Mobile app will automatically detect it.\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">During a call, the Bluetooth icon should appear in the call menu when a Bluetooth device is connected to your phone. Just tap the icon to toggle between speakerphone, handset, or Bluetooth mode.\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><p class=\"paragraph\" style=\"margin: 0in; vertical-align: baseline;\"><span class=\"normaltextrun\"><i>Tip: If you don&#8217;t see the Bluetooth icon, check your phone settings to make sure Bluetooth is enabled and connected to your Bluetooth device.<\/i><\/span><span class=\"eop\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-17012\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-17012\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I delete my call history?\u202f <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-17012\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-17012\"><p>You can delete your call history in the History tab of the CaptionCall Mobile app.<\/p><p>Tap <b>Edit <\/b>at the top right of the screen.<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23919 \" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-delete-call-history-1-497x1024.png\" alt=\"\" width=\"254\" height=\"524\" srcset=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-delete-call-history-1-497x1024.png 497w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-delete-call-history-1-146x300.png 146w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-delete-call-history-1-768x1583.png 768w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-delete-call-history-1-745x1536.png 745w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-delete-call-history-1-994x2048.png 994w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-delete-call-history-1.png 1010w\" sizes=\"(max-width: 254px) 100vw, 254px\" \/><\/p><p>Select the calls you wish to delete or tap <b>Select All<\/b> at the top right.<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23921 \" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-delete-call-history-2-497x1024.png\" alt=\"\" width=\"248\" height=\"511\" srcset=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-delete-call-history-2-497x1024.png 497w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-delete-call-history-2-146x300.png 146w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-delete-call-history-2-768x1583.png 768w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-delete-call-history-2-745x1536.png 745w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-delete-call-history-2-994x2048.png 994w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-delete-call-history-2.png 1010w\" sizes=\"(max-width: 248px) 100vw, 248px\" \/><\/p><p>Once you have the calls selected, tap <b>Delete <\/b>at the bottom of the screen. The calls will then be deleted from your call history.<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23923 \" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-delete-call-history-3-488x1024.png\" alt=\"\" width=\"252\" height=\"528\" srcset=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-delete-call-history-3-488x1024.png 488w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-delete-call-history-3-143x300.png 143w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-delete-call-history-3-768x1610.png 768w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-delete-call-history-3-733x1536.png 733w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-delete-call-history-3-977x2048.png 977w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-delete-call-history-3.png 997w\" sizes=\"(max-width: 252px) 100vw, 252px\" \/><\/p><p>To cancel the operation, tap <b>Cancel<\/b> at the top left of the screen.<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23925 \" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-delete-call-history-4-488x1024.png\" alt=\"\" width=\"264\" height=\"554\" srcset=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-delete-call-history-4-488x1024.png 488w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-delete-call-history-4-143x300.png 143w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-delete-call-history-4-768x1610.png 768w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-delete-call-history-4-733x1536.png 733w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-delete-call-history-4-977x2048.png 977w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-delete-call-history-4.png 997w\" sizes=\"(max-width: 264px) 100vw, 264px\" \/><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-17013\" class=\"elementor-tab-title\" data-tab=\"13\" role=\"button\" aria-controls=\"elementor-tab-content-17013\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I increase the font size of the call captions?\u202f <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-17013\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"13\" role=\"region\" aria-labelledby=\"elementor-tab-title-17013\"><p><span data-contrast=\"auto\">You can change the font size of your captions in the settings of the CaptionCall Mobile app.\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">For iPhones:\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><ol><li><span data-contrast=\"auto\">Open the menu options by tapping on the menu icon\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Tap Settings\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Use the slider to adjust the caption size\u202f<\/span> \u202f<span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><\/ol><p>For Android phones:\u202f<span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><ol><li><span data-contrast=\"auto\">Open the menu options by tapping on the menu icon\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Tap Settings\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Tap Accessibility\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Use the slider to adjust the caption size\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><\/ol><div>\u00a0<\/div><p><span data-contrast=\"auto\">You can also adjust the caption size during a call in the call menu\u202f\u202f<\/span>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-17014\" class=\"elementor-tab-title\" data-tab=\"14\" role=\"button\" aria-controls=\"elementor-tab-content-17014\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I turn off the captions of my side of the conversation?\u202f <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-17014\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"14\" role=\"region\" aria-labelledby=\"elementor-tab-title-17014\"><p><span data-contrast=\"auto\">By default, CaptionCall Mobile captions both sides of the conversation. But if you want to toggle off your captions for calls, you can do that in the settings.\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">For iPhones:\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><ol><li><span data-contrast=\"auto\">Open the menu options by tapping on the menu icon\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Tap Settings\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Toggle Show my captions off\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><\/ol><p>\u00a0<\/p><p><span data-contrast=\"auto\">For Android phones:\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><ol><li><span data-contrast=\"auto\">Open the menu options by tapping on the menu icon\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Tap Settings\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Tap Call\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Toggle Show my captions off\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><\/ol><p><span data-contrast=\"auto\">\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-17015\" class=\"elementor-tab-title\" data-tab=\"15\" role=\"button\" aria-controls=\"elementor-tab-content-17015\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Where do I find the call transcript for a past conversation?\u202f <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-17015\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"15\" role=\"region\" aria-labelledby=\"elementor-tab-title-17015\"><p><span data-contrast=\"auto\">All call transcripts save to your history by default. You can find the transcript of a previous conversation by going to the History tab in the CaptionCall Mobile app and tapping on the call you want to view.\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-17016\" class=\"elementor-tab-title\" data-tab=\"16\" role=\"button\" aria-controls=\"elementor-tab-content-17016\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I export a call transcript?\u202f <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-17016\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"16\" role=\"region\" aria-labelledby=\"elementor-tab-title-17016\"><ol><li><span data-contrast=\"auto\">Go to the History tab of the CaptionCall Mobile app<\/span><span data-contrast=\"auto\">\u202f\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559731&quot;:720,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Tap on the call with the desired transcript\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Tap Share\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Choose how you want to export the transcript\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><\/ol><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23944 \" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-call-transcript-menu-1-485x1024.png\" alt=\"\" width=\"202\" height=\"427\" srcset=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-call-transcript-menu-1-485x1024.png 485w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-call-transcript-menu-1-142x300.png 142w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-call-transcript-menu-1-768x1623.png 768w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-call-transcript-menu-1-727x1536.png 727w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-call-transcript-menu-1-969x2048.png 969w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-call-transcript-menu-1.png 993w\" sizes=\"(max-width: 202px) 100vw, 202px\" \/> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23946 \" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-call-transcript-menu-2-485x1024.png\" alt=\"\" width=\"202\" height=\"427\" srcset=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-call-transcript-menu-2-485x1024.png 485w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-call-transcript-menu-2-142x300.png 142w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-call-transcript-menu-2-768x1623.png 768w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-call-transcript-menu-2-727x1536.png 727w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-call-transcript-menu-2-969x2048.png 969w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-call-transcript-menu-2.png 993w\" sizes=\"(max-width: 202px) 100vw, 202px\" \/><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-17017\" class=\"elementor-tab-title\" data-tab=\"17\" role=\"button\" aria-controls=\"elementor-tab-content-17017\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I mute or unmute myself during a call?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-17017\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"17\" role=\"region\" aria-labelledby=\"elementor-tab-title-17017\"><p><span data-contrast=\"auto\">When you make a call, there will be a microphone icon in the call menu. Tap the microphone icon to mute or unmute yourself.\u202f<\/span><\/p><p><span class=\"ui-provider ee bnv bnw bnx bny bnz boa bob boc bod boe bof bog boh boi boj bok bol bom bon boo bop boq bor bos bot bou bov bow box boy boz bpa bpb bpc\" dir=\"ltr\">When you are MUTED, the microphone icon will be highlighted.<\/span><\/p><p><span data-contrast=\"auto\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23948 \" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-mute-497x1024.png\" alt=\"\" width=\"214\" height=\"441\" srcset=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-mute-497x1024.png 497w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-mute-146x300.png 146w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-mute-768x1583.png 768w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-mute-745x1536.png 745w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-mute-994x2048.png 994w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-mute.png 1010w\" sizes=\"(max-width: 214px) 100vw, 214px\" \/>\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">When you are UNMUTED, the microphone icon will be grey like this<\/span><\/p><p><i><span data-contrast=\"auto\">Tip: If the other party can&#8217;t hear you, check your microphone permissions to ensure CaptionCall Mobile is allowed to use your microphone.<\/span><\/i><span data-contrast=\"auto\">\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-17018\" class=\"elementor-tab-title\" data-tab=\"18\" role=\"button\" aria-controls=\"elementor-tab-content-17018\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I turn on speakerphone mode?\u202f <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-17018\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"18\" role=\"region\" aria-labelledby=\"elementor-tab-title-17018\"><p><span data-contrast=\"auto\">When you make a call, there will be a speaker icon in the call menu. Tap the speaker icon to switch to speakerphone mode.\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><p><span class=\"ui-provider ee bnv bnw bnx bny bnz boa bob boc bod boe bof bog boh boi boj bok bol bom bon boo bop boq bor bos bot bou bov bow box boy boz bpa bpb bpc\" dir=\"ltr\">When the speakerphone is ON, the speaker icon will be highlighted.<\/span><\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-23950 \" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-speakerphone-497x1024.png\" alt=\"\" width=\"267\" height=\"550\" srcset=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-speakerphone-497x1024.png 497w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-speakerphone-146x300.png 146w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-speakerphone-768x1583.png 768w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-speakerphone-745x1536.png 745w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-speakerphone-994x2048.png 994w, https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/11\/ccm-faq-speakerphone.png 1010w\" sizes=\"(max-width: 267px) 100vw, 267px\" \/><\/p><p><i><span data-contrast=\"auto\">Tip: Your phone volume settings control the speakerphone volume. Use your device&#8217;s volume controls to adjust the volume if it is too loud or too soft.<\/span><\/i><span data-contrast=\"auto\">\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-17019\" class=\"elementor-tab-title\" data-tab=\"19\" role=\"button\" aria-controls=\"elementor-tab-content-17019\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I start a three-way call?\u202f <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-17019\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"19\" role=\"region\" aria-labelledby=\"elementor-tab-title-17019\">CaptionCall Mobile gives you the ability to make a second call while you\u2019re already in one and then merge the them into a 3-way call.\n\nHere&#8217;s how to start a three-way call:\n<ol>\n \t<li style=\"margin-top:20px;margin-bottom:30px;\"><span data-contrast=\"auto\">While in a call, tap on the Settings icon in the call menu<br>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-12566\" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/12\/captioncall-mobile-faq-3-way-gear-icon-step-1.png\" alt=\"\" width=\"240\" height=\"72\" \/><\/span><\/li>\n \t<li style=\"margin-top:20px;margin-bottom:30px;\">Tap on the Phone+ icon [This will place the current call on hold]<br>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-12567\" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/12\/captioncall-mobile-faq-3-way-phone-icon-step-2.png\" alt=\"\" width=\"240\" height=\"118\" \/><\/li>\n \t<li style=\"margin-top:20px;margin-bottom:30px;\"><span data-contrast=\"auto\">Enter the number of the person you wish to call then tap the green Call icon to begin calling them<br>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-12568\" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/12\/captioncall-mobile-faq-3-way-dial-pad-step-3.png\" alt=\"\" width=\"240\" height=\"72\" \/><\/span><\/li>\n \t<li style=\"margin-top:20px;margin-bottom:30px;\">Once you are in a call with the 3rd person, tap on the Settings icon in the call menu<br>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-12569\" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/12\/captioncall-mobile-faq-3-way-add-call-settings-step-4.png\" alt=\"\" width=\"240\" height=\"72\" \/><\/li>\n \t<li style=\"margin-top:20px;margin-bottom:30px;\"><span data-contrast=\"auto\">Tap on the Conference icon to merge calls<br>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-12570\" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/12\/captioncall-mobile-faq-3-way-merge-icon-step-5.png\" alt=\"\" width=\"240\" height=\"118\" \/><\/span><\/li>\n<\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-17020\" class=\"elementor-tab-title\" data-tab=\"20\" role=\"button\" aria-controls=\"elementor-tab-content-17020\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is E911 Location?\u202f <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-17020\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"20\" role=\"region\" aria-labelledby=\"elementor-tab-title-17020\"><p><span data-contrast=\"auto\">Enhanced 911 (E911) is a system that automatically provides your location to 911 dispatchers in case of an emergency.\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><span data-contrast=\"auto\">\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Sorenson requires CaptionCall Mobile users to have register information that complies with US 911 regulations. Please be sure your correct address is in your CaptionCall Mobile app:\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><ol><li><span data-contrast=\"auto\">Open the menu options by tapping the menu icon\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Tap E911 Location\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Ensure your address is correct\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How do I log into my existing CaptionCall Mobile account?\\u202f\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Open the CaptionCall Mobile app and tap Sign In.\\u202f<\\\/p><p>Sign in with the email you used to create your account.<\\\/p><p>If you haven&#8217;t set up a password yet, you can do so at the <a class=\\\"a__cc2\\\" href=\\\"https:\\\/\\\/www.olelophone.com\\\/forgotpassword.html\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">CaptionCall Mobile password reset<\\\/a> page.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do I make or reset my password?\\u202f\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>To reset your password, click here to visit the\\u00a0<a class=\\\"a__cc2\\\" href=\\\"https:\\\/\\\/www.olelophone.com\\\/forgotpassword.html\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">CaptionCall Mobile password reset<\\\/a> page.\\u00a0<\\\/p><p>You can use the same URL if you haven&#8217;t yet created a password for your account.<\\\/p><p><i>Note: If you aren&#8217;t receiving the password reset email, please check your spam\\\/junk folder. If you still cannot find the password reset email, check your email filter settings and try again.<\\\/i><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do I update my CaptionCall Mobile app?\\u202f\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span data-contrast=\\\"auto\\\">If your phone does not automatically update the CaptionCall Mobile app, you can manually update CaptionCall Mobile to make sure you have all the latest features.\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p><p><span data-contrast=\\\"auto\\\">For iPhones and iPads\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p><ol><li><span data-contrast=\\\"auto\\\">Open the App Store on your device\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><li><span data-contrast=\\\"auto\\\">Tap on your account information in the top right corner\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><li><span data-contrast=\\\"auto\\\">Scroll down to Upcoming Updates\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><li><span data-contrast=\\\"auto\\\">Find the CaptionCall Mobile app and tap Update\\u202f<\\\/span><\\\/li><\\\/ol><p>\\u00a0<\\\/p><p><span data-contrast=\\\"auto\\\">For Android Phones\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p><ol><li><span data-contrast=\\\"auto\\\">Open the Play Store on your device\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><li><span data-contrast=\\\"auto\\\">Tap on your account information in the top right corner\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><li><span data-contrast=\\\"auto\\\">Go to Manage Apps &amp; Device and then Available Updates\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><li><span data-contrast=\\\"auto\\\">Scroll to find the CaptionCall Mobile app and tap Upgrade\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><\\\/ol>\"}},{\"@type\":\"Question\",\"name\":\"Why aren't my incoming calls being captioned?\\u202f\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span data-contrast=\\\"auto\\\">You have to set up Call Forwarding for CaptionCall Mobile to caption calls coming in to your usual phone number. Here&#8217;s how:\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">&nbsp;<\\\/span><\\\/p>\\n<ol>\\n<li><span data-contrast=\\\"auto\\\">Open the CaptionCall Mobile menu options by tapping on the menu icon\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">&nbsp;<\\\/span><\\\/li>\\n<li><span data-contrast=\\\"auto\\\">Tap Call Forwarding\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">&nbsp;<\\\/span><\\\/li>\\n<li><span data-contrast=\\\"auto\\\">Tap Enable\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">&nbsp;<\\\/span><\\\/li>\\n<li><span data-contrast=\\\"auto\\\">Tap Got it!\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">&nbsp;<\\\/span><\\\/li>\\n<li><span data-contrast=\\\"auto\\\">Call the pre-filled activation code<\\\/span><\\\/li>\\n<\\\/ol>\\n<p><img class=\\\"alignnone wp-image-23935 \\\" src=\\\"https:\\\/\\\/es.sorenson.com\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/ccm-faq-call-forwarding-1-498x1024.png\\\" alt=\\\"\\\" width=\\\"206\\\" height=\\\"424\\\"> <img class=\\\"alignnone wp-image-23937 \\\" src=\\\"https:\\\/\\\/es.sorenson.com\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/ccm-faq-call-forwarding-2-497x1024.png\\\" alt=\\\"\\\" width=\\\"207\\\" height=\\\"427\\\"> <img class=\\\"alignnone wp-image-23939 \\\" src=\\\"https:\\\/\\\/es.sorenson.com\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/ccm-faq-call-forwarding-3-497x1024.png\\\" alt=\\\"\\\" width=\\\"206\\\" height=\\\"425\\\"> <img class=\\\"alignnone wp-image-23941 \\\" src=\\\"https:\\\/\\\/es.sorenson.com\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/ccm-faq-call-forwarding-4-497x1024.png\\\" alt=\\\"\\\" width=\\\"206\\\" height=\\\"425\\\"><\\\/p>\\n<p><i><span data-contrast=\\\"auto\\\">Important Reminder: if you ever decide to uninstall CaptionCall Mobile, disable call forwarding first so incoming calls will resume ringing your native mobile dialer.<\\\/span><\\\/i><span data-contrast=\\\"auto\\\">\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">&nbsp;<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do I set up call forwarding so my incoming calls open in the CaptionCall Mobile app?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>This is one of the first things we recommend you do when you start using the app. To set up call forwarding:\\u00a0<\\\/p><ol><li>Open the CaptionCall Mobile menu options by tapping on the menu icon.\\u00a0<\\\/li><li>Tap Call Forwarding.\\u00a0\\u00a0<\\\/li><li>Tap Enable.\\u00a0\\u00a0<\\\/li><li>Tap Got it!\\u00a0\\u00a0<\\\/li><li>Call the pre-filled activation code.\\u00a0<\\\/li><\\\/ol>\"}},{\"@type\":\"Question\",\"name\":\"Why doesn't the app open when I answer a call?\\u202f\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span data-contrast=\\\"auto\\\">The app will open whenever you answer an incoming CaptionCall Mobile phone call, but you must unlock your phone to view the captions.\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p><p><span data-contrast=\\\"auto\\\">If the incoming calls are going to your built-in phone app rather than the CaptionCall Mobile app, you need to set up Call Forwarding to CaptionCall Mobile.\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Why does the app show a different number than mine?\\u202f\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span class=\\\"TextRun SCXW32861490 BCX0\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"auto\\\"><span class=\\\"NormalTextRun SCXW32861490 BCX0\\\" data-ccp-charstyle=\\\"normaltextrun\\\" data-ccp-charstyle-defn=\\\"{&quot;ObjectId&quot;:&quot;d69c4e23-cf35-423b-88ea-3f6612284b1f|215&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[469775450,&quot;normaltextrun&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;normaltextrun&quot;,335572020,&quot;1&quot;,469778324,&quot;Default Paragraph Font&quot;]}\\\">When you register for a CaptionCall mobile<\\\/span><span class=\\\"NormalTextRun SCXW32861490 BCX0\\\" data-ccp-charstyle=\\\"normaltextrun\\\">&nbsp;account, you get a unique <\\\/span><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW32861490 BCX0\\\" data-ccp-charstyle=\\\"normaltextrun\\\">CaptionCall Mobile<\\\/span><span class=\\\"NormalTextRun SCXW32861490 BCX0\\\" data-ccp-charstyle=\\\"normaltextrun\\\"> phone number for captioned calls. However, you can continue using your usual phone number\\u2014for incoming and outgoing calls\\u2014by setting up Call Forwarding and My Caller ID.<\\\/span><span class=\\\"NormalTextRun SCXW32861490 BCX0\\\" data-ccp-charstyle=\\\"eop\\\" data-ccp-charstyle-defn=\\\"{&quot;ObjectId&quot;:&quot;d69c4e23-cf35-423b-88ea-3f6612284b1f|216&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[469775450,&quot;eop&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;eop&quot;,335572020,&quot;1&quot;,469778324,&quot;Default Paragraph Font&quot;]}\\\">\\u202f<\\\/span><\\\/span><span class=\\\"EOP SCXW32861490 BCX0\\\" data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">&nbsp;<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do I set up My Caller ID?\\u202f\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ol><li><span data-contrast=\\\"auto\\\">Using My Caller ID will display your usual phone number when you make outgoing calls, so your friends and family know it&#8217;s you calling.\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><li><span data-contrast=\\\"auto\\\">Open the CaptionCall Mobile menu options by tapping on the menu icon\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><li><span data-contrast=\\\"auto\\\">Tap My Caller ID\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><li><span data-contrast=\\\"auto\\\">Tap I agree\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><li><span data-contrast=\\\"auto\\\">Tap Add Feature!\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><li><span data-contrast=\\\"auto\\\">Tap Done\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><\\\/ol><p><img class=\\\"alignnone wp-image-23911 \\\" src=\\\"https:\\\/\\\/es.sorenson.com\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/ccm-faq-my-caller-id-1-498x1024.png\\\" alt=\\\"\\\" width=\\\"155\\\" height=\\\"319\\\" \\\/> <img class=\\\"alignnone wp-image-23913 \\\" src=\\\"https:\\\/\\\/es.sorenson.com\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/ccm-faq-my-caller-id-2-497x1024.png\\\" alt=\\\"\\\" width=\\\"156\\\" height=\\\"321\\\" \\\/> <img class=\\\"alignnone wp-image-23915 \\\" src=\\\"https:\\\/\\\/es.sorenson.com\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/ccm-faq-my-caller-id-3-497x1024.png\\\" alt=\\\"\\\" width=\\\"159\\\" height=\\\"328\\\" \\\/> <img class=\\\"alignnone wp-image-23917 \\\" src=\\\"https:\\\/\\\/es.sorenson.com\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/ccm-faq-my-caller-id-4-497x1024.png\\\" alt=\\\"\\\" width=\\\"160\\\" height=\\\"330\\\" \\\/><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I change my CaptionCall Mobile number to a specific number?\\u202f\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span data-contrast=\\\"auto\\\">When you register for your CaptionCall Mobile account, we automatically assign a CaptionCall Mobile number with your specified area code, and we cannot change it to something specific.\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p><p><span data-contrast=\\\"auto\\\">However, you can set up Call Forwarding and My Caller ID to keep using your regular phone number for all calls.\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p><p><span data-contrast=\\\"auto\\\">\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do I record my own voicemail greeting?\\u202f\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span data-contrast=\\\"auto\\\">You can change your CaptionCall Mobile voicemail from the voicemail menu.\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p><p><span data-contrast=\\\"auto\\\">To record a personal voicemail greeting:\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p><ol><li><span data-contrast=\\\"auto\\\">Press and hold the 1 on the CaptionCall Mobile dialer (or dial *97)\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><li><span data-contrast=\\\"auto\\\">Press * to reach the voicemail menu\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><li><span data-contrast=\\\"auto\\\">Press 4 to record your personal mailbox greeting\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><\\\/ol><p>\\u00a0<\\\/p><p><span data-contrast=\\\"auto\\\">To reset your voicemail greeting:\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p><ol><li><span data-contrast=\\\"auto\\\">Press and hold the 1 on the CaptionCall Mobile dialer (or dial *97)\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><li><span data-contrast=\\\"auto\\\">Press * to reach the voicemail menu\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><li><span data-contrast=\\\"auto\\\">Press 9 to select a default mailbox greeting\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><\\\/ol>\"}},{\"@type\":\"Question\",\"name\":\"How do I connect my Bluetooth device to CaptionCall Mobile?\\u202f\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span data-contrast=\\\"auto\\\">When your Bluetooth device is connected to your phone, the CaptionCall Mobile app will automatically detect it.\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p><p><span data-contrast=\\\"auto\\\">During a call, the Bluetooth icon should appear in the call menu when a Bluetooth device is connected to your phone. Just tap the icon to toggle between speakerphone, handset, or Bluetooth mode.\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p><p class=\\\"paragraph\\\" style=\\\"margin: 0in; vertical-align: baseline;\\\"><span class=\\\"normaltextrun\\\"><i>Tip: If you don&#8217;t see the Bluetooth icon, check your phone settings to make sure Bluetooth is enabled and connected to your Bluetooth device.<\\\/i><\\\/span><span class=\\\"eop\\\">\\u00a0<\\\/span><\\\/p><p><span data-contrast=\\\"auto\\\">\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p><p><span data-contrast=\\\"auto\\\">\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do I delete my call history?\\u202f\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You can delete your call history in the History tab of the CaptionCall Mobile app.<\\\/p><p>Tap <b>Edit <\\\/b>at the top right of the screen.<\\\/p><p><img class=\\\"alignnone wp-image-23919 \\\" src=\\\"https:\\\/\\\/es.sorenson.com\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/ccm-faq-delete-call-history-1-497x1024.png\\\" alt=\\\"\\\" width=\\\"254\\\" height=\\\"524\\\" \\\/><\\\/p><p>Select the calls you wish to delete or tap <b>Select All<\\\/b> at the top right.<\\\/p><p><img class=\\\"alignnone wp-image-23921 \\\" src=\\\"https:\\\/\\\/es.sorenson.com\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/ccm-faq-delete-call-history-2-497x1024.png\\\" alt=\\\"\\\" width=\\\"248\\\" height=\\\"511\\\" \\\/><\\\/p><p>Once you have the calls selected, tap <b>Delete <\\\/b>at the bottom of the screen. The calls will then be deleted from your call history.<\\\/p><p><img class=\\\"alignnone wp-image-23923 \\\" src=\\\"https:\\\/\\\/es.sorenson.com\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/ccm-faq-delete-call-history-3-488x1024.png\\\" alt=\\\"\\\" width=\\\"252\\\" height=\\\"528\\\" \\\/><\\\/p><p>To cancel the operation, tap <b>Cancel<\\\/b> at the top left of the screen.<\\\/p><p><img class=\\\"alignnone wp-image-23925 \\\" src=\\\"https:\\\/\\\/es.sorenson.com\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/ccm-faq-delete-call-history-4-488x1024.png\\\" alt=\\\"\\\" width=\\\"264\\\" height=\\\"554\\\" \\\/><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do I increase the font size of the call captions?\\u202f\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span data-contrast=\\\"auto\\\">You can change the font size of your captions in the settings of the CaptionCall Mobile app.\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p><p><span data-contrast=\\\"auto\\\">For iPhones:\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p><ol><li><span data-contrast=\\\"auto\\\">Open the menu options by tapping on the menu icon\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><li><span data-contrast=\\\"auto\\\">Tap Settings\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><li><span data-contrast=\\\"auto\\\">Use the slider to adjust the caption size\\u202f<\\\/span> \\u202f<span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><\\\/ol><p>For Android phones:\\u202f<span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p><ol><li><span data-contrast=\\\"auto\\\">Open the menu options by tapping on the menu icon\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><li><span data-contrast=\\\"auto\\\">Tap Settings\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><li><span data-contrast=\\\"auto\\\">Tap Accessibility\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><li><span data-contrast=\\\"auto\\\">Use the slider to adjust the caption size\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><\\\/ol><div>\\u00a0<\\\/div><p><span data-contrast=\\\"auto\\\">You can also adjust the caption size during a call in the call menu\\u202f\\u202f<\\\/span>\\u00a0<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do I turn off the captions of my side of the conversation?\\u202f\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span data-contrast=\\\"auto\\\">By default, CaptionCall Mobile captions both sides of the conversation. But if you want to toggle off your captions for calls, you can do that in the settings.\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p><p><span data-contrast=\\\"auto\\\">For iPhones:\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p><ol><li><span data-contrast=\\\"auto\\\">Open the menu options by tapping on the menu icon\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><li><span data-contrast=\\\"auto\\\">Tap Settings\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><li><span data-contrast=\\\"auto\\\">Toggle Show my captions off\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><\\\/ol><p>\\u00a0<\\\/p><p><span data-contrast=\\\"auto\\\">For Android phones:\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p><ol><li><span data-contrast=\\\"auto\\\">Open the menu options by tapping on the menu icon\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><li><span data-contrast=\\\"auto\\\">Tap Settings\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><li><span data-contrast=\\\"auto\\\">Tap Call\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><li><span data-contrast=\\\"auto\\\">Toggle Show my captions off\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><\\\/ol><p><span data-contrast=\\\"auto\\\">\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Where do I find the call transcript for a past conversation?\\u202f\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span data-contrast=\\\"auto\\\">All call transcripts save to your history by default. You can find the transcript of a previous conversation by going to the History tab in the CaptionCall Mobile app and tapping on the call you want to view.\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p><p><span data-contrast=\\\"auto\\\">\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do I export a call transcript?\\u202f\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ol><li><span data-contrast=\\\"auto\\\">Go to the History tab of the CaptionCall Mobile app<\\\/span><span data-contrast=\\\"auto\\\">\\u202f\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559731&quot;:720,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><li><span data-contrast=\\\"auto\\\">Tap on the call with the desired transcript\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><li><span data-contrast=\\\"auto\\\">Tap Share\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><li><span data-contrast=\\\"auto\\\">Choose how you want to export the transcript\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><\\\/ol><p><img class=\\\"alignnone wp-image-23944 \\\" src=\\\"https:\\\/\\\/es.sorenson.com\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/ccm-call-transcript-menu-1-485x1024.png\\\" alt=\\\"\\\" width=\\\"202\\\" height=\\\"427\\\" \\\/> <img class=\\\"alignnone wp-image-23946 \\\" src=\\\"https:\\\/\\\/es.sorenson.com\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/ccm-call-transcript-menu-2-485x1024.png\\\" alt=\\\"\\\" width=\\\"202\\\" height=\\\"427\\\" \\\/><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do I mute or unmute myself during a call?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span data-contrast=\\\"auto\\\">When you make a call, there will be a microphone icon in the call menu. Tap the microphone icon to mute or unmute yourself.\\u202f<\\\/span><\\\/p><p><span class=\\\"ui-provider ee bnv bnw bnx bny bnz boa bob boc bod boe bof bog boh boi boj bok bol bom bon boo bop boq bor bos bot bou bov bow box boy boz bpa bpb bpc\\\" dir=\\\"ltr\\\">When you are MUTED, the microphone icon will be highlighted.<\\\/span><\\\/p><p><span data-contrast=\\\"auto\\\"><img class=\\\"alignnone wp-image-23948 \\\" src=\\\"https:\\\/\\\/es.sorenson.com\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/ccm-faq-mute-497x1024.png\\\" alt=\\\"\\\" width=\\\"214\\\" height=\\\"441\\\" \\\/>\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p><p><span data-contrast=\\\"auto\\\">When you are UNMUTED, the microphone icon will be grey like this<\\\/span><\\\/p><p><i><span data-contrast=\\\"auto\\\">Tip: If the other party can&#8217;t hear you, check your microphone permissions to ensure CaptionCall Mobile is allowed to use your microphone.<\\\/span><\\\/i><span data-contrast=\\\"auto\\\">\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do I turn on speakerphone mode?\\u202f\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span data-contrast=\\\"auto\\\">When you make a call, there will be a speaker icon in the call menu. Tap the speaker icon to switch to speakerphone mode.\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p><p><span class=\\\"ui-provider ee bnv bnw bnx bny bnz boa bob boc bod boe bof bog boh boi boj bok bol bom bon boo bop boq bor bos bot bou bov bow box boy boz bpa bpb bpc\\\" dir=\\\"ltr\\\">When the speakerphone is ON, the speaker icon will be highlighted.<\\\/span><\\\/p><p><img class=\\\"alignnone wp-image-23950 \\\" src=\\\"https:\\\/\\\/es.sorenson.com\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/ccm-faq-speakerphone-497x1024.png\\\" alt=\\\"\\\" width=\\\"267\\\" height=\\\"550\\\" \\\/><\\\/p><p><i><span data-contrast=\\\"auto\\\">Tip: Your phone volume settings control the speakerphone volume. Use your device&#8217;s volume controls to adjust the volume if it is too loud or too soft.<\\\/span><\\\/i><span data-contrast=\\\"auto\\\">\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p><p><span data-contrast=\\\"auto\\\">\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do I start a three-way call?\\u202f\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"CaptionCall Mobile gives you the ability to make a second call while you\\u2019re already in one and then merge the them into a 3-way call.\\n\\nHere&#8217;s how to start a three-way call:\\n<ol>\\n \\t<li style=\\\"margin-top:20px;margin-bottom:30px;\\\"><span data-contrast=\\\"auto\\\">While in a call, tap on the Settings icon in the call menu<br>\\n<img class=\\\"alignnone size-full wp-image-12566\\\" src=\\\"https:\\\/\\\/es.sorenson.com\\\/wp-content\\\/uploads\\\/2023\\\/12\\\/captioncall-mobile-faq-3-way-gear-icon-step-1.png\\\" alt=\\\"\\\" width=\\\"240\\\" height=\\\"72\\\" \\\/><\\\/span><\\\/li>\\n \\t<li style=\\\"margin-top:20px;margin-bottom:30px;\\\">Tap on the Phone+ icon [This will place the current call on hold]<br>\\n<img class=\\\"alignnone size-full wp-image-12567\\\" src=\\\"https:\\\/\\\/es.sorenson.com\\\/wp-content\\\/uploads\\\/2023\\\/12\\\/captioncall-mobile-faq-3-way-phone-icon-step-2.png\\\" alt=\\\"\\\" width=\\\"240\\\" height=\\\"118\\\" \\\/><\\\/li>\\n \\t<li style=\\\"margin-top:20px;margin-bottom:30px;\\\"><span data-contrast=\\\"auto\\\">Enter the number of the person you wish to call then tap the green Call icon to begin calling them<br>\\n<img class=\\\"alignnone size-full wp-image-12568\\\" src=\\\"https:\\\/\\\/es.sorenson.com\\\/wp-content\\\/uploads\\\/2023\\\/12\\\/captioncall-mobile-faq-3-way-dial-pad-step-3.png\\\" alt=\\\"\\\" width=\\\"240\\\" height=\\\"72\\\" \\\/><\\\/span><\\\/li>\\n \\t<li style=\\\"margin-top:20px;margin-bottom:30px;\\\">Once you are in a call with the 3rd person, tap on the Settings icon in the call menu<br>\\n<img class=\\\"alignnone size-full wp-image-12569\\\" src=\\\"https:\\\/\\\/es.sorenson.com\\\/wp-content\\\/uploads\\\/2023\\\/12\\\/captioncall-mobile-faq-3-way-add-call-settings-step-4.png\\\" alt=\\\"\\\" width=\\\"240\\\" height=\\\"72\\\" \\\/><\\\/li>\\n \\t<li style=\\\"margin-top:20px;margin-bottom:30px;\\\"><span data-contrast=\\\"auto\\\">Tap on the Conference icon to merge calls<br>\\n<img class=\\\"alignnone size-full wp-image-12570\\\" src=\\\"https:\\\/\\\/es.sorenson.com\\\/wp-content\\\/uploads\\\/2023\\\/12\\\/captioncall-mobile-faq-3-way-merge-icon-step-5.png\\\" alt=\\\"\\\" width=\\\"240\\\" height=\\\"118\\\" \\\/><\\\/span><\\\/li>\\n<\\\/ol>\"}},{\"@type\":\"Question\",\"name\":\"What is E911 Location?\\u202f\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span data-contrast=\\\"auto\\\">Enhanced 911 (E911) is a system that automatically provides your location to 911 dispatchers in case of an emergency.\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><span data-contrast=\\\"auto\\\">\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p><p><span data-contrast=\\\"auto\\\">Sorenson requires CaptionCall Mobile users to have register information that complies with US 911 regulations. Please be sure your correct address is in your CaptionCall Mobile app:\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/p><ol><li><span data-contrast=\\\"auto\\\">Open the menu options by tapping the menu icon\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><li><span data-contrast=\\\"auto\\\">Tap E911 Location\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><li><span data-contrast=\\\"auto\\\">Ensure your address is correct\\u202f<\\\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:1080,&quot;335559731&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\\\">\\u00a0<\\\/span><\\\/li><\\\/ol>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2f61191c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2f61191c\" data-element_type=\"section\" data-e-type=\"section\" id=\"download\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5f7a8ad3\" data-id=\"5f7a8ad3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6287c95 elementor-widget elementor-widget-menu-anchor\" data-id=\"6287c95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"captioncallmobile\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27d04fd6 elementor-widget elementor-widget-text-editor\" data-id=\"27d04fd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\">Download CaptionCall Mobile app<\/span>\u00a0<\/h2><p>You can register and self-certify from within the mobile app and make your first call within minutes<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e98dc3e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e98dc3e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-da0e8ad\" data-id=\"da0e8ad\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d4b8bc7 elementor-widget-tablet__width-initial elementor-widget elementor-widget-image\" data-id=\"d4b8bc7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/captioncall.onelink.me\/IW9Y\/cctv1\" target=\"_blank\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"241\" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/03\/android_3.svg\" class=\"attachment-large size-large wp-image-13610\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-40dea16\" data-id=\"40dea16\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5788844 elementor-widget-tablet__width-initial elementor-widget elementor-widget-image\" data-id=\"5788844\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/captioncall.onelink.me\/IW9Y\/cctv1\" target=\"_blank\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"241\" src=\"https:\/\/es.sorenson.com\/wp-content\/uploads\/2023\/03\/appstore.svg\" class=\"attachment-large size-large wp-image-13609\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"parent":0,"menu_order":0,"template":"","class_list":["post-26919","lp","type-lp","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/es.sorenson.com\/en\/wp-json\/wp\/v2\/lp\/26919","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/es.sorenson.com\/en\/wp-json\/wp\/v2\/lp"}],"about":[{"href":"https:\/\/es.sorenson.com\/en\/wp-json\/wp\/v2\/types\/lp"}],"version-history":[{"count":0,"href":"https:\/\/es.sorenson.com\/en\/wp-json\/wp\/v2\/lp\/26919\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/es.sorenson.com\/en\/wp-json\/wp\/v2\/media\/19382"}],"wp:attachment":[{"href":"https:\/\/es.sorenson.com\/en\/wp-json\/wp\/v2\/media?parent=26919"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}